OpenAI

One native integration that can be set up within Hudu is OpenAI.

Before setting up your OpenAI integration, please read over our Understanding Integrations article to learn basic concepts and useful tips.

 

• Access to retrieve an OpenAI API token.
• Admin or super-admin user role within Hudu.

Integration Features

• Generate AI responses from prompts within KB articles.
  • Create and copy AI-generated responses directly into KB articles.

What Hudu needs from OpenAI

• API Token
• Selection of the model you'd like to use.

 

Guides

Model Selection

Hudu offers the ability to choose the utilization of OpenAI's four default models. They all allow up to 2,049 tokens. These include:

• Davinci (most powerful).
  • Most capable OpenAI model. Can do any task the other models can do, often with higher quality.
• Curie.
  • Very capable, but faster and lower cost than Davinci.
• Babbage.
  • Capable of straightforward tasks, very fast, and lower cost.
• Aba (fastest model).
  • Capable of very simple tasks, usually the fastest model in the OpenAI series, and lowest cost.

 

Generation

Once integrated, an AI response prompt module will appear when editing all KB articles within Hudu.

• Navigate to either a client-specific KB article or a global KB article.
• Click Edit.
• On the right-hand navigation menu, find the section titled "Generate AI Response"

• Insert your prompt of choice into the provided field and click the arrow icon to generate.
  • To regenerate a response, click the arrow icon again.
  • Depending on the prompt, this can take a few minutes to generate.
• When you're happy with the response, click "copy response" down at the bottom, and paste it into your KB article.