Answer: Hudu Radar is a desktop external application that allows you to easily scan available networks to gather information about both the network and any devices on the networks. It is an additional product offering available to Hudu users for purchase. Hudu Radar can detect the following device information: IP address, type, MAC address, vendor, name, domain, OS, serial number, model, CPUs, disks, last login user, uptime, and interfaces. Hudu Radar is available for Windows 10+ and Windows Server 2016+.
Answer: The Hudu Radar Agent is a silent external application that will provide device information that could not be collected over the network by Hudu Radar. The Hudu Radar Agent is available for Windows 10+ and Windows server 2016+. We plan to add support for MacOS and Linux in the future.
Answer: Hudu Radar is a required application meant to be installed on one device to collect device information over the network. The Hudu Radar Agent is an optional application to provide device information that Hudu Radar is unable to collect on its own. It is meant to be installed on any compatible device within the network being scanned by Hudu Radar.
Answer: Not necessarily. The Hudu Radar Agent is only needed if Hudu Radar is not able to collect enough device information over the network. The Hudu Radar Agent should only be installed on the devices that are not running Hudu Radar.
Answer: Yes, Hudu Radar is available for both hosted and self-hosted users.
Answer: Yes. Hudu Radar is an additional product offering from Hudu. It is a collector-based volume tier model. Please contact support@hudu.com if more than 500 collectors is needed.
| Tier | Collectors included | Monthly | Annual (10% off) |
|---|---|---|---|
| Starter | 5 | $49 | $529/yr |
| Growth | 25 | $99 | $1,068/yr |
| Scale | 150 | $299 | $3,229/yr |
| Enterprise | 500 | $499 | $5,389/yr |
Answer: Yes. Hudu Radar includes a 14-day free trial with up to 500 collectors and no credit card required. Navigate to Admin → Integrations, find Hudu Radar under Monitoring, and click Get Radar to start the trial in Hudu HQ, or start the trial directly from your Hudu HQ account. If Hudu Radar doesn't appear in the Admin sidebar, go to Admin → License Key and click Refresh next to the Hudu Radar collectors count. Visit Hudu Radar Licensing for additional information.
Answer: If your trial or tier was started from Hudu HQ, Hudu Radar may already appear in the Admin sidebar. If it doesn't, go to Admin → License Key and click Refresh next to the Hudu Radar collectors count. Hudu Radar then appears in the Admin sidebar. Admins and above can open Admin → Hudu Radar, complete the authentication steps, and enable Hudu Radar. Once enabled, they will be able to download the Hudu Radar installer and disperse the application to their team as needed. Visit Hudu Radar Authentication for additional information.
Answer: Once Hudu Radar completes an initial scan of a network, the download for the Hudu Radar Agent will be available within the Radar-connected network details page of Hudu.
Answer: No. Hudu Radar is licensed by the number of collectors in use, not by devices or companies. A collector is one Radar install within a client's network. Unlimited instances of the Hudu Radar Agent can be used in any company using Hudu Radar.
Answer: Hudu Radar scans devices every 35 minutes. The Hudu Radar Agent sends device data every 15 minutes.
Answer: A device may be unable to be sent to Hudu if Hudu Radar is unable to collect enough device information to satisfy the device requirements or the device matches an existing asset in Hudu that is not using the asset layout the device type is mapped to in the Hudu Radar admin settings.
Answer: Yes, to continue syncing with Hudu, prior devices must meet the current minimum requirements.
Answer: You can trigger an individual network scan by going to Hudu Radar → Settings → Networks. Find the network you’d like to scan and click the refresh icon button by the network name.
Answer: Any action that Hudu Radar performs on your Hudu instance, such as creating or updating assets, is recorded in the admin activity logs. However, actions unrelated to your Hudu instance, such as background scan activity, are not logged.
Answer: Hudu Radar will match existing networks on the CIDR Range. If a network matches, a duplicate will not be created.
Answer: No, but the installer will require admin permissions as it installs for all users on the computer.
Answer: Hudu Radar can be updated in two ways. First, within the Hudu Radar section in the core app under Settings. Second, by downloading and running the latest installer from the Hudu Radar section of the Hudu Admin page. The Hudu Radar Agent can be updated by downloading and running the latest installer from the details page of a Hudu Radar–connected network in Hudu.
Answer: Yes. Starting in v2.47.0, admins and super admins can create Hudu Radar alerts in the Hudu admin area → Alerts. Radar alerts can be sent by email, webhook, or both, and cover all Radar-enabled companies or specific companies. The available alert types are Radar device offline, Radar new device, Radar agent check-in, Radar scan overdue, and Radar scan failed. Visit Hudu Radar Alerts for additional information on alert types and settings.
Answer: Radar new device, Radar scan failed, and Radar agent check-in alerts require Radar collector v2.1.2 or later. Radar device offline and Radar scan overdue alerts work with all collector versions.
Answer: Not directly. The Radar webhook payload is sent in a fixed format and can't be customized, so most webhook providers will reject it. Route the webhook through an automation tool such as Zapier or Microsoft Power Automate to reformat the payload before it reaches the provider. Radar webhooks must use a publicly reachable URL.
Answer: Radar alerts are paused and hidden from the Alerts list, not deleted. Alerts hidden by limited mode return on their own. If Hudu Radar was turned off for the account or the license was revoked, activate Hudu Radar again for each company from Networks to restore them.