Hudu Radar Agent Silent Install

This guide walks through installing the Hudu Radar Agent silently. This method is best for deploying the agent through RMM tools across multiple endpoints without manual intervention. Each agent reports to one Radar collector, which is set at install.

Visit About Hudu Radar and Radar Multi-Collector Overview for additional information on the agent and collectors.

Guides

Requirements

Hudu Radar has been installed on the network and the initial scan has been completed.
The collector this agent will report to is running Hudu Radar 2.1.0 or later.
Minimum OS: Windows 10, Windows Server 2016.
Decide whether the agent should send device data locally through the machine running Hudu Radar, or directly to the Radar interface server. This determines whether RADAR_IP_ADDRESS is passed at install.

Downloading the agent

In Hudu, open a company running Hudu Radar and select Hudu Radar in the left sidebar.
Click Download Radar.
Choose the file format: .exe or .msi.

Getting the Hudu Radar code

In Hudu, open the company and select Hudu Radar in the left sidebar.
Click More options in the top right.
Click View Hudu Radar code.
Copy the setup code. You'll use it as the RADAR_CODE value.

Finding the collector name

Every fresh agent install requires the name of the collector the agent belongs to.

In Hudu, open the company and select Hudu Radar in the left sidebar.
If the company has more than one collector, use the collector picker to select the collector at the device's site.
Copy the collector's name exactly as it appears in the Collector section of the Settings tab.

If you're sending data locally, use the collector at the same site as the device, and set RADAR_IP_ADDRESS to the IP address of that collector's machine.

Installing the agent

By installing the Hudu Radar Agent silently, you automatically agree to Hudu's Terms and Conditions.

Install parameters

RADAR_CODE – required on a fresh install. The setup code from the company's Hudu Radar section in Hudu.
RADAR_COLLECTOR_NAME – required on a fresh install. The name of the collector this agent belongs to, exactly as it appears in Hudu. A fresh silent install without this parameter, or with a name that doesn't exist for the company, stops without installing.
RADAR_IP_ADDRESS – optional. Include it to send agent data locally to the machine running Hudu Radar, which then forwards it to the interface server. Omit it to send agent data directly to the Radar interface server, authenticating with RADAR_CODE.

EXE installer (run as administrator)

Use this command in Command Prompt or a script:

"C:\Windows\Temp\hudu-radar-agent.exe" /VERYSILENT /RADAR_CODE="YOUR_SETUP_CODE_HERE" /RADAR_COLLECTOR_NAME="collector-1" /RADAR_IP_ADDRESS="COLLECTOR_IP_ADDRESS_HERE"

MSI installer (run as administrator)

Use this command in Command Prompt or a script:

msiexec /i "C:\Windows\Temp\hudu-radar-agent.msi" /qn RADAR_CODE="YOUR_SETUP_CODE_HERE" RADAR_COLLECTOR_NAME="collector-1" RADAR_IP_ADDRESS="COLLECTOR_IP_ADDRESS_HERE"

In either command:

Replace YOUR_SETUP_CODE_HERE with the setup code from the company's Hudu Radar section in Hudu.
Replace collector-1 with the name of the collector this agent should report to, exactly as it appears in Hudu.
Replace COLLECTOR_IP_ADDRESS_HERE with the IP address of the collector's machine, or remove RADAR_IP_ADDRESS entirely to send data directly to the interface server.

Upgrading the agent

When upgrading an existing install, RADAR_CODE, RADAR_COLLECTOR_NAME, and RADAR_IP_ADDRESS don't need to be supplied again. The agent keeps its existing values, including the collector it's assigned to. A collector name passed during an upgrade is ignored.

To change the sending mode (local or direct) or the collector the agent reports to, reinstall the agent rather than upgrading.

If the installer can't validate or apply the configuration, the install or upgrade stops and the agent service won't start, rather than continuing with an incomplete setup.

Agents and collector changes

Agent data appears under the collector the agent was installed against, including on that collector's network map. Uninstalling Hudu Radar from a collector's device marks that collector as inactive in Hudu.

FAQ

Which collector should an agent be installed against?

The collector at the same site as the device. If the company has only one collector, use that collector's name.

Do I need the collector name if the company only has one collector?

Yes. The collector name is required on every fresh install, regardless of how many collectors the company has.

I renamed a collector. Do existing agents need to be reinstalled?

No. Existing agents stay assigned to their collector. Use the new name for any future fresh installs.

Can I move an agent to a different collector?

Yes, by reinstalling the agent with the new collector name. Upgrading over an existing install keeps the original collector.

Troubleshooting

The silent install stops and the agent service doesn't start

The installer couldn't validate the configuration. Check that:

RADAR_CODE is the current setup code for the company.
RADAR_COLLECTOR_NAME is included and matches an existing collector for that company exactly. If the collector was recently renamed, use the new name.
The command was run as administrator.

Agent data isn't appearing under the expected collector

The agent reports to the collector it was installed against. In the company's Hudu Radar section, select the correct collector in the collector picker. If the agent was installed against the wrong collector, reinstall it with the correct collector name.