Watchman Monitoring

What You'll Need

• Access to retrieve Watchman Monitoring API credentials
• Admin or super-admin user role within Hudu

Integration Features

• Organizations
  • Create client spaces within Hudu directly from Watchman organizations, or seamlessly merge them into existing (already-created) client spaces
• Computers
  • Pull computer information from Watchman; sorted into asset layouts based on your set sort rules

What Hudu needs from Watchman Monitoring

• Watchman Subdomain
• API Key.

Enabling the Integration

• Integrations can be enabled at any time, during Hudu environment testing or in production

• Once enabled, integrations can be merged into existing documentation based on predefined rules

• This allows you to configure the integration upfront or connect it later as needed

• To enable the Watchman integration:

  • Navigate to the Hudu admin area (Admin → Integrations)

  • Select Watchman Monitoring from the list

Obtaining the Watchman Monitoring Information

• Navigate and log in to your Watchman Monitoring account
• On the left-hand sidebar, find Settings → API
• Click Generate a Key
• Name the key and ensure that full access is enabled

Setting up the Integration in Hudu

Step 1. Connect to Watchman

You will need to add information so we can connect to Watchman.

• Enter your Watchman credentials
  • Subdomain
    • if you are test.monitoringclient.com, then use test
  • API Key
• Select any additional options:
  • Auto-update names of Assets - If name is changed in Watchman, the name will automatically be updated in Hudu
  • Do not update basic company details - This will prevent the company details from being changed in Hudu if they are changed in Watchman
  • Match assets on primary serial - This option tells Watchman to match devices using their primary serial number. It helps ensure that assets are correctly identified and reduces the chance of duplicates when device names or other attributes change

Step 2. Test Connection and Run an Initial Sync

• On the integration overview page, click Test Connection
• If successful, start an initial sync to bring in Watchman groups

Step 3. Match Groups

• Before groups from Watchman can be brought into Hudu, they must be matched to:

  • Existing companies in Hudu, or

  • New companies you create in Hudu

• Hudu recommends matching one client first for testing to ensure data imports correctly

• When the integration runs successfully for the first time:

  • Clients from Watchman are imported

  • They appear in the Matched Companies List for the integration

• Navigate to Hudu Admin → Integrations → Watchman

• Open the integration and click Match Companies

• Review the list of companies and choose one of the following options:

  • Bulk create and/or match all companies

  • Match a company to an existing Hudu company

  • Create a new matched company in Hudu from a Watchman group

  • Leave a company unmatched (it and its data will not be imported)

• After matching companies, re-run the integration import to populate data for the matched or newly created companies

Step 4. Choose Where Watchman Data will Fill to

• Add Sort Rules

  • Sort Rules determine how data types from Watchman are mapped to asset layouts in Hudu

  • They let you define specific rules that control where each asset type is placed

  • Any asset types imported without an assigned Sort Rule will automatically be placed into the default asset layout

  • Asset layouts used for Sort Rules can be created ahead of time in the Hudu admin area (Admin → Asset Layouts) and must be marked as Active

  • You can also create new asset layouts directly from this section if needed

FAQ