Domotz

One native integration that can be set up within Hudu is Domotz.
Before setting up your Domotz integration, please read over our Understanding Integrations article to learn basic concepts and useful tips.

What You'll Need

  • Access to retrieve Domotz API credentials.
  • Admin or super-admin user role within Hudu.

    At any time, you can come back to your Hudu admin area >> Integrations >> Domotz to make changes to the integration.

Integration Features

Hudu's integration with Domotz allows you to sync over:
  • Agents.
    • A full inventory of the network is provided by Domotz and sent to Hudu.
  • Devices.
    • Devices identified by Domotz are then sorted into asset layouts based on set sort rules.

    You can use Connected Fields to map information from this integration into Hudu custom fields. This allows data to appear in list views and be fully searchable across your account. Learn more →

What Hudu needs from Domotz

  • API Key Endpoint.
  • API Key.

Obtaining the Domotz Information

  • Navigate to your Domotz instance >> Account Settings>> Domotz API.
  • Click Create an API key.

Domotz_Portal.png

  • Copy the API key endpoint and the API key and paste them into Hudu exactly.
  • Save the settings.

    Make sure to test the integration for a successful connection before continuing; do not continue on until you see a connection successful message display.

  • Start the sync. After inputting all settings and ensuring the connection was successful; start the sync to push initial data to Hudu from Domotz (this is required before moving on).

Enabling the Domotz Integration

  • Integrations can be enabled at any time, during Hudu environment testing or in production.

  • Once enabled, integrations can be merged into existing documentation based on predefined rules.

  • This allows you to configure the integration upfront or connect it later as needed.

  • To enable the Domotz integration:

    • Navigate to the Hudu admin area (Admin → Integrations).

    • Select Domotz from the list.

Setting up the Integration in Hudu

Step 1. Connect to Domotz

  • Enter the following:
    • API Key Endpoint
      • Found in Domotz → Settings → API Keys
    • API Key
  • Select Default Asset Layout

    • Choose an asset layout (must be active asset layout) from the list to designate as the default asset layout

    • This asset layout stores information that is pulled in but not explicitly mapped to another asset layout

    • The Domotz integration requires one default asset layout for:

      • Devices

    If you don't see/have not created any asset layouts yet, you’ll need to create these. Visit Asset layouts for additional information!

  • Select any data types to skip (optional)
  • Select any additional options:
    • Auto-update names of Assets - If name is changed in Domotz, the name will automatically be updated in Hudu
    • Do not update basic company details - This will prevent the company details from being changed in Hudu if they are changed in Domotz
    • Sync SNMP details for each device

Step 2. Test connection and run initial sync

  • On the integration overview page, click Test Connection
  • If successful, start an initial sync to bring in Domotz clients/companies

    Make sure to test the integration for a successful connection before continuing; do not continue on until you see a connection successful message display.

Step 3. Match Domotz Companies

  • Before [customers] from Domotz can be brought into Hudu, they must be matched to:

    • Existing companies in Hudu, or

    • New companies you create in Hudu

  • Hudu recommends matching one client first for testing to ensure data imports correctly

  • When the integration runs successfully for the first time:

    • Clients from Domotz are imported

    • They appear in the Matched Companies List for the integration

  • Navigate to Hudu Admin → Integrations → Domotz

  • Open the integration and click Match Companies

  • Review the list of companies and choose one of the following options:

    • Bulk create and/or match all companies

    • Match a company to an existing Hudu company

    • Create a new matched company in Hudu from a Domotz company

    • Leave a company unmatched (it and its data will not be imported)

  • After matching companies, re-run the integration import to populate data for the matched or newly created companies

Step 4. Other sync locations

  • Add Sort Rules

    • Sort Rules determine how data types from Domotz are mapped to asset layouts in Hudu

    • They let you define specific rules that control where each asset type is placed

    • Any asset types imported without an assigned Sort Rule will automatically be placed into the default asset layout

    • Asset layouts used for Sort Rules can be created ahead of time in the Hudu admin area (Admin → Asset Layouts) and must be marked as Active

    • You can also create new asset layouts directly from this section if needed.
       

Step 5. Run final sync

  • Once you save these settings, start a final sync to bring in Domotz devices

 

FAQ

How often do integrations sync?

Answer: Native integrations will automatically re-sync (update) every 3 hours.
You can also use either the global or the card-specific re-sync features to refresh native integration syncs at any point.

Why is my integration taking a long time to finish?

Answer: If the Domotz sync has been loading for a significant amount of time (it can take up to 10 minutes), follow the steps below:

  •  
    • Test the connection to ensure Hudu and Domotz are communicating correctly.
    • Verify your Domotz credentials.
    • Refresh the page (while a sync is actively running).
    • Stop the sync and restart the sync.
Accidentally deleted an integration card, how do I get this back?

Answer: It should appear on subsequent re-syncs. If it is still not appearing, ensure that it has not been archived; and still exists in your sort rules.

Notes: Active integrations sync automatically every 3 hours; manual re-syncs can be performed either within an integrations’ settings page or by clicking the top right re-sync button.

Error in logs: user@mycompany.com not authorized

Answer: Upgrade the Agents to a least the Legacy Advanced/Residential plan. Domotz Public API, which is what Hudu utilizes to access the Domotz data for customers, can only be executed on Legacy Advanced/Residential (or higher) plans. The error you are receiving is likely when trying to access data agents on the Legacy Lite Plan.

Notes: On the Residential Plan the number of API calls is limited to 500 per day vs. the 5000 allowed on the Standard/Full Feature plan; because of this, Domotz recommends upgrading all Agents to a Standard/Full Feature plan.

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