The Hudu integration with CloudRadial allows you to sync and publish knowledge base articles directly to your CloudRadial client portals. This makes it easy to share documentation with clients and keep your portal content up to date automatically.
Before setting up your CloudRadial integration, please read over our Understanding Integrations article to learn basic concepts and useful tips.
What You'll Need
- Access to building integrations in CloudRadial.
- Admin or super-admin user role within Hudu.
Integration Features
CloudRadial's integration with Hudu allows you to sync:
-
Knowledge base articles.
- Seamlessly send KB articles from Hudu to your CloudRadial client portals.
What CloudRadial needs from Hudu
- API Key.
Enabling the CloudRadial Integration
Integrations can be enabled at any point during your Hudu environment testing and/or during production. The integration built between CloudRadial and Hudu was built by CloudRadial via the API.
- Navigate to your Hudu admin area → Integrations.
- Select CloudRadial from the list.
- Name the integration (i.e. "CloudRadial Integration")
- Copy the key.
- Alternatively, navigate to the Hudu admin area → API and select + New API Key
-
Create a new API key.
- Name the key whatever you wish;
- Give the key full access;
- You do not need to restrict to a specific company;
- You do not need to list allowed IP addresses;
- You do not need to allow access to passwords;
- You do not need to allow access to destructive actions;
-
Create a new API key.
- Click Create.
- Copy the API key you get from Hudu.
- To finish with setup; we'd recommend referring to CloudRadial's Integrating Hudu Articles into your Portal.