- Organized, easy-to-navigate client interfaces.
- De-cluttered search results.
- Maintenance of information.
- Records of past IT infrastructure.
Accessing the Museum
All user's roles (outside of portal users) have access to the museum.
- A museum resides inside each of your client/company spaces. By navigating inside a client space, you'll see the museum tab on the left-hand side menu.
- Organizational tabs at the top of the page allow for easy scanning of the museum if looking for a specific type of information (i.e. custom asset, process, article, website, or password).
- The custom assets tab within the museum is further organized by asset layout.
User roles of author and above have the ability to archive information. Admins and super-admins are the ONLY users who can delete information (directly or from the museum).
- In order to archive a specific asset page or information page, you'll need to click on an individual asset (or process, KB article, website, password, etc.).
- Once inside, click the top right ((Manage)) button. This will open another window.
- From here, navigate down the abilities and select ((Archive)). This will move the item to the museum and organize based on its' specific information type.
To bring items out of the archive, navigate to the museum, locate the desired entity and select the Unarchive button.
Answer: Yes, archived items are tracked by the built-in monitoring feature (which includes the date and by whom).
Answer: Nothing! Items that live within one of your museums will retain all of their relationships.
Answer: Serving as a historical record repository, the museum allows you to remove old and outdated information from your client spaces, improving client organization and search results; as well as providing access to old records if required.