Museum

The museum serves as an archive in order to store old and/or inactive information, enabling you to maintain organized client interfaces [spaces]. Each client interface has a separate museum, unique to their company and assets; ensuring easy access to these items at a later date if required.
 
Moving items to the museum allows for:
 
  • Organized, easy-to-navigate client interfaces.
  • De-cluttered search results.
  • Maintenance of information.
  • Records of past IT infrastructure.

 

Guides

This section will guide you through accessing the museum, as well as our archive feature, which allows you to send information to the museum.
 

Accessing the Museum

    All user's roles (outside of portal users) have access to the museum.

  • A museum resides inside each of your client/company spaces. By navigating inside a client space, you'll see the museum tab at the top of the client overview page. 
  • Organizational tabs at the top of the page allow for easy scanning of the museum if looking for a specific type of information (i.e. custom asset, process, article, website, or password).
    • The custom assets tab within the museum is further organized by asset layout.

 

Archiving Information

    User roles of author and above have the ability to archive information. Admins and super-admins are the ONLY users who can delete information (directly or from the museum).

  • In order to archive a specific asset page or information page, you'll need to click on an individual asset (or process, KB article, website, password, etc.).
  • Once inside, click the More Options menu in the top right. This will open another window.
  • From here, navigate down the abilities and select ((Archive)). This will move the item to the museum and organize based on its' specific information type.

    To bring items out of the archive, navigate to the museum, locate the desired entity and select the Unarchive button.

 

FAQ

Are archived items tracked by the activity feed?

Answer: Yes, archived items are tracked by the built-in monitoring feature (which includes the date and by whom).

What happens to relationships when archiving an item?

Answer: Nothing! Items that live within one of your museums will retain all of their relationships.

What are the benefits of the museum?

Answer: Serving as a historical record repository, the museum allows you to remove old and outdated information from your client spaces, improving client organization and search results; as well as providing access to old records if required.

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