The museum is an archive for old or inactive information, letting you keep client spaces organized. Each client space has its own separate museum, unique to that company and its assets, so archived items stay easy to find later if needed.
Moving items to the museum allows for:
- Organized, easy-to-navigate client spaces.
- De-cluttered search results.
- Ongoing maintenance of information.
- A record of past IT infrastructure.
Guides
Accessing the museum
All user roles except portal users can access the museum.
- A museum resides inside each client/company space. Open a client space and select the Museum tab at the top of the overview page.
- Organizational tabs at the top let you scan for a specific type of information — assets, processes, articles, websites, or passwords.
Archiving information
The author role and above can archive information. Only admins and super admins can delete information (directly or from the museum).
- To archive an individual item, open it (an asset, process, KB article, website, or password), click the More Options menu in the top right, and select Archive. The item moves to the museum and is organized by its information type.
- To archive assets in bulk, select the items, open the Bulk Actions dropdown, and select Archive.
To bring items out of the archive, navigate to the museum, locate the item, and select Unarchive. You can also unarchive in bulk by selecting items, opening Bulk Actions, and choosing the Unarchive icon in the toolbar that appears at the bottom of the page. The same toolbar includes a Trashcan icon to permanently delete in bulk.
Permanent deletion cannot be undone. Archiving (not deleting) is the safe way to remove clutter while keeping records.
FAQ
Yes. Archived items are tracked by the built-in activity monitoring, including the date and who performed the action.
Visit Activity Logs for additional information.
Nothing changes — items in a museum retain all of their relationships.
The museum serves as a historical record repository. It lets you remove old or outdated information from client spaces — improving organization and search results — while keeping those records accessible if you need them again.