The LCI integration with Hudu allows you to configure Hudu as the primary integration source for your LCI environment. Once enabled, LCI will automaticaly sync Companies, Contacts, and Devices from Hudu to LCI.
What You'll Need
- Admin or Super Admin role in Hudu.
- Access to enter API attributes in LCI.
Integration Features
- All companies will be synced and available for Activation
-
Contact Sync - We will only sync data for Hudu Asset Layouts enabled for LCI Contacts
- Hudu Custom Field data if mapped to LCI Contact Fields
- CW Manage Contacts
- Autotask Contacts
- Halo Contacts
- Syncro Contacts
- Atera Contacts
-
Device Sync - We will only sync data for Hudu Asset Layouts enabled for LCI Assets
- Hudu Custom Field data if mapped to LCI Asset Fields
- Datto RMM
- Ninja RMM (Added 2022.12.20)
- Watchman Monitoring (Added 2022.03.04)
- CW Manage
- Syncro
- Atera
- Auvik
What LCI needs from Hudu
- Hudu API Key
Enabling the LCI Integration
Integrations can be enabled at any point during your Hudu environment testing and/or during production. The integration built by LCI was built via the Hudu API.
Step 1: Create API Key in Hudu
- Navigate to Hudu Admin → Account Administration → API.
- Click + New API Key in the top right.
- Set Access Level to Full access.
- Name the key (e.g., “LCI Integration”).
- Optionally restrict to one company.
- Optionally, restrict by allowable IPs.
- Keep View Passwords Unchecked.
- Keep Delete data Unchecked.
- Click Create and copy the key.
Be sure to copy the key and keep this in a secure location; this will be the last time that you can see this key.
Lifecycle Insights Configuration
- Log into Lifecycle Insights
- Once logged in, notice the Left Navigation pane has an Integrations Option under Administration. Click on Integrations, and your main content pane will show the list of available integration sources. Choose Hudu.
- Enter your base URL and API key you copied from Hudu set up earlier. Note that the Base URL should start with https:// and it should not have a trailing / at the end (e.g. https://lifecycleinsights.huducloud.com).
- Click Save Settings
- After you Save your settings above, LCI will start working. The first thing we will do is connect to your Hudu instance and pull your Asset Layouts. You will be prompted when the pull is complete.
- Click Proceed to Asset Layout Mapping
- After clicking the Proceed to Asset Layout Mapping button, you will be directed to the Asset Layout Mapping tab. There are three purposes of the Asset Layout Mapping tab.
- You need to specify which Hudu Asset Layouts you want to import / sync with LCI.
- For each Layout, you need to specify if you want to load to an LCI Asset, or an LCI Contact.
- Optionally, you may map Hudu custom fields to LCI Asset or Contact fields. Note: If you just want to sync Hudu integration data (IE. CW Manage, Syncro, NinjaRMM, etc), you do not have to map Hudu Custom fields.
Need Help?
For technical support or questions about this integration, contact Lifecycle Insights Support