Hudu Radar Silent Install & Setup

This guide walks through the process of installing Hudu Radar silently. This will automatically configure the Hudu Radar Service. Allowing Hudu Radar to offer seamless deployments across multiple endpoints without manual intervention for IT teams using Remote Monitoring and Management (RMM) tools.

 

    By Installing the Hudu Radar Agent silently, you automatically agree to Hudu's Terms and Conditions.

Requirements

  • Hudu Radar has been enabled within Hudu instance
  • Hudu Radar installer has been downloaded from Hudu instance
  • It is recommended to have admin set low device requirements to ensure all devices get sent to Hudu
  • Minimum OS: Windows 10, Windows Server 2016
  • Microsoft Visual C++ 2015–2022 Redistributable is required
    • Packaged with the installer and should auto-install.
    • If not, download the latest version here.
    • If not installed, app crashes may occur (e.g., missing MSVCP140.dll or VCRUNTIME140.dll).

Installing Application

  1. Upload the downloaded Hudu Radar installer to the user's choice of RMM tool (using Syncro as an example)
  • We recommend using the msi installer when running as a service.
radar_install_step1.png

2. Create a new script.

radar_install_step2.png

3. Add the uploaded installer to the script as a required file in a known and existing location

radar_install_step3.png
  • For example: C:\Windows\Temp
  • Select Powershell or Batch as the File Type.
  • Select Run as system.

4. Within Hudu, navigate to the IPAM section of the company you would like to connect to Hudu Radar.

5. Click Radar Code to show the setup code.

radar_copycode.png

6. Copy the setup code.

radar_code.png

7. Trying to use a non-authenticating setup code (not checking use Hudu Radar as a service) will cause the service to exit.

  • An authenticating or non-authenticating setup code can be used to set up the Hudu Radar app. However, it will have no impact. The Hudu Radar app will always require user interaction for authentication.

8. Create the following script - run on the target machine: 

msiexec /i C:\Windows\Temp\hudu-radar.msi /qn RADAR_CODE=[setup code] 
  • /i - install
  • C:\Windows\Temp\hudu-radar.msi - full path to installer.
  • /qn - quiet install.
  • RADAR_CODE= - setup code from Hudu.
    • To scan mulitple, enter as a comma-separated list - Wi-Fi, Ethernet0.
    • If one or many names contain spaces, wrap the list in quotes.

Note: EXE install command

"path\to\installer" /verysilent

 

Scanning

During a silent installation and configuration of Hudu Radar, network scanning will happen solely from the Hudu Radar Windows Service. The service will start automatically once the install completes. Any devices that meet the requirements will be added as IP addresses and assets within Hudu, provided that layout mapping is complete. Networks will be created automatically.

 

FAQ

Can device data point requirements be changed from the admin set defaults when running Hudu Radar silently?

Answer: No, when running Hudu Radar silently, it will always use the admin set defaults unless changed manually in the Hudu Radar app.

Can credentials be added when running Hudu Radar silently?

Answer: No, credentials must be managed from the Hudu Radar app.

What is the most common thing to troubleshoot when networks/devices are not created in Hudu? 

Answer: The most common issue is the Hudu Radar service not creating networks/devices inside of Hudu. 

  • Check the service is running.
    • Can be seen from the Services Window of Windows.
      • If not running, try to start manually, if it stops instantly, the service most likely exited with an error.
  • Check the error logs.
    • Can be found as a text file in the install folder directory/service folder.
    • Open the file HuduRadarService.out - The last logged error should give some insight on what is preventing the service from running continuously.
radar_checkservices.png
  • Most configuration issues preventing the service from running continuously can be resolved by running the first scan from the Hudu Radar app.
    • After running the first scan, close the app, and manually start the Hudu Radar service; it should run continuously now.
Do I need to install the Hudu Radar collector on every workstation?

Answer: No. The Hudu Radar collector only needs to be installed on a single device within the client’s environment — not on every workstation. MSPs typically install it on a secure server or management device that only the MSP controls and has access to. As a best practice, if Radar is installed on a Domain Controller or other privileged system, end users should not have access to that device. Access should remain restricted to those who have access to your Hudu instance.

 

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