Setting up the Datto Integration

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Before starting to connect an integration, please read:

The Datto BCDR integration allows you to sync over:

  • Companies
  • Backup Devices and their corresponding info

NOTE: Hudu will only bring in devices that have a Client associated. If you don't see the following, Hudu will not bring in the device:


To associate a Client to a Device in Datto BCDR, go to the header in Datto Billing, and click Admin > Manage Clients > Click on the Edit Pencil icon, and then Link Devices


Information we need from Datto

In order to setup the Datto BCDR integration, you need to:

  1. Login to Datto BCDR
  2. Navigate to Admin -> Integrations
  3. Copy the:
    1. REST API Public Key

    2. REST API Secret Key

Setup in Hudu

  1. Navigate to Hudu Admin -> Integrations.
  2. Click on the Datto Integration (NOTE: not the RMM or PSA integration - they do share the same brand name)
  3. Enable the integration
  4. Enter the REST API Public Key in Public Key
  5. Enter the REST API Private Key in Secret Key
  6. Choose which asset layout backup devices will fill into.
  7. Run a sync to pull in matched organizations. 
  8. Match organizations that you want to bring in devices for.
  9. Once matched, run one more sync, and it will bring in the devices periodically. 
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