Addigy

One of Hudu’s built-in integrations is Addigy, allowing teams to seamlessly link device management data directly into Hudu. 

Before setting up your Addigy integration, please read over our Understanding Integrations article to learn basic concepts and useful tips.

 Addigy API v2 is now supported in 2.41.0. If upgrading to 2.41.0, please upgrade to API v2 in Addigy and update your integration settings as soon as possible.

What You'll Need

Before you begin, make sure you have:
  • Access to retrieve Client ID and Secret ID
  • Admin or super-admin user role within Hudu

    At any time, you can come back to your Hudu admin area >> Integrations >> Addigy to make changes to the integration

Integration Features

Hudu's integration with Addigy allows you to sync over:

  • Policies
    • Create client spaces within Hudu directly from Addigy policies, or seamlessly merge them into existing (already created) client spaces.
  • Devices
    • Pull device information from Addigy, sorted into asset layouts based on set sort rules and your primary sync location(s).

    You can use Connected Fields to map information from this integration into Hudu custom fields. This allows data to appear in list views and be fully searchable across your account. Learn more →

What Hudu Needs from Addigy

  • Client ID
  • Secret ID

Obtaining the Addigy Information

  • Login to Addigy
  • Navigate to Account >> Integrations
  • Scroll down to Addigy API and select New API Token
  • Copy your Client ID and Secret ID from Addigy 

Enabling the Integration

  • Integrations can be enabled at any time, either during Hudu testing or in a production environment

  • Once enabled, integrations can be merged into existing documentation based on predefined rules

  • This flexibility allows you to configure the integration upfront or connect it later as needed

  • To enable the Addigy integration:

    • Navigate to the Hudu admin area (Admin → Integrations)

    • Select Addigy from the list

Setting up the Integration in Hudu

Step 1. Connect to Addigy

  • Enter your Addigy Client ID
  • Enter your Addigy Client Secret
  • Select asset types to skip (optional)
  • Select any additional options:
    • Auto-update names of Assets - If name is changed in N-Central RMM, the name will automatically be updated in Hudu
    • Do not update basic company details - This will prevent the company details from being changed in Hudu if they are changed in N-Central RMM
    • Match Assets on Primary Serial- Will match assets on name and primary serial number
  • Save the Settings

Step 2. Test Connection and run an initial sync

  • On the integration overview page, click Test Connection
  • If successful, start an initial sync to bring in Addigy Policies

    Make sure to test the integration for a successful connection before continuing; do not continue on until you see a connection successful message display.

Step 3. Match Addigy Organizations

  • Before policies from Addigy can be brought into Hudu, they must be matched to:

    • Existing companies in Hudu, or

    • New companies you create in Hudu

  • Hudu recommends matching one policy first for testing to ensure data imports correctly

  • When the integration runs successfully for the first time:

    • Policies from Addigy are imported

    • They appear in the Matched Companies List for the integration

  • Navigate to Hudu Admin → Integrations → Addigy

  • Open the integration and click Match Companies

  • Review the list of companies and choose one of the following options:

    • Bulk create and/or match all companies

    • Match a company to an existing Hudu company

    • Create a new matched company in Hudu from an Addigy policy

    • Leave a company unmatched (it and its data will not be imported)

  • After matching companies, re-run the integration import to populate data for the matched or newly created companies

syncro_matched_companies.png

Step 4. Choose where Addigy data will fill to

  • Once an initial sync has been ran, you will need to tell Hudu where to put your Addigy configurations
  • Navigate back to your Hudu admin area → Integrations → Addigy → Edit Settings
  • Choose an asset layout (must be active asset layouts) from the list to designate as the default asset layout

    If you don't see/have not created any asset layouts yet, you’ll need to create these. Visit Asset Layouts for additional information!

addigy_step_4.png
  • Add additional Sort Rules

    • Sort Rules determine how data types from Addigy are mapped to asset layouts in Hudu

    • They let you define specific rules that control where each asset type is placed

    • Any asset types imported without an assigned Sort Rule will automatically be placed into the default asset layout

    • Asset layouts used for Sort Rules can be created ahead of time in the Hudu admin area (Admin → Asset Layouts) and must be marked as Active

    • You can also create new asset layouts directly from this section if needed.

  • Save the Settings

addigy_sort_rules.png

Step 5. Run a final sync

  • Once you save the settings, start the final sync
  • This final sync brings Addigy devices into Hudu

 

FAQ

How often do integrations sync?

Answer: Native integrations will automatically re-sync (update) every 3 hours.
You can also use either the global or the card-specific re-sync features to refresh native integration syncs at any point.

Why is my integration taking a long time to finish?

Answer: If the Addigy sync has been loading for a significant amount of time (it can take up to 10 minutes), follow the steps below:

  •  
    • Test the connection to ensure Hudu and Addigy are communicating correctly.
    • Verify your Addigy credentials.
    • Refresh the page (while a sync is actively running).
    • Stop the sync and restart the sync.
Accidentally deleted an integration card; how do I get this back?

Answer: It should appear on subsequent re-syncs. If it is still not appearing, ensure that it has not been archived; and still exists in your sort rules.

Notes: Active integrations sync automatically every 3 hours; manual re-syncs can be performed either within an integrations’ settings page or by clicking the top right re-sync button.

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